"On Wednesday I had the carpet which was recently cleaned and repaired by your company returned to its' place in the living room of our home. I just wanted to tell you how beautiful it looks now and how very satisfied my husband and I are with the work that was done.
In addition to having it cleaned, new fringe (which perfectly complements the colors and pattern of the rug) was added to the ends and the border was repaired. The ten by fourteen was Karastan wool carpet dates to about the nineteen thirties or forties the salesman told us and should now be in condition to double that life span. New carpet padding was also recommended to help improve durability, and as a rule, we do not wear street shoes in the house so now the carpet is extremely comfortable underfoot.
All of the employees at the Birmingham store were very helpful and knowledgeable about the carpet business We will definitely recommend your company should the chance to do so arise.
Please extend our praise and thank you to all of the staff, especially those behind the process in the cleaning facility and repair shop."
"A great job, as always. I've been using you for over 30 years. Awesome record! I ALWAYS recommend Hagopian based on your excellent service."
"I always find the perfect rugs for my home at one of your locations. I have purchased 9 rugs of various sizes since the late 1980s - all are still beautiful and being used in our home."
"All has been good for years, I will continue to use your company and to continue to tell my family and friends about your company and services."
"All of our rugs have come from your store. Keep up the good work!"
"All stains removed. Everything looks wonderful. The work took only an hour and the cleaners were professional and efficient."
"We were extremely pleased with the selection Hagopian had. We will definitely be back to purchase a runner and a smaller rug for my son's bedroom."
"Have used Hagopian many, many times to clean my carpets. They always do a good job, get-in and get-out and I have no complaints. Recommend them without hesitation."
"Wonderful store and staff. Best in Detroit!"
"Our two cleaners did a great job, were very thoughtful, considerate and mindful of our needs. They gave us information about options without making us feel pressured. They gave us time to figure out what we wanted."
"We loved the way we could see the computer image of what our custom rug would look like with the colors we selected. We loved everything! We will certainly be back."
"First time I have used Hagopian. Rob Gibson, my service provider, was very informative, courteous, and professional! Looks like they did a great job!"
"Had a GREAT services today! Staff was extremely knowledgeable, answered all my questions and my carpets look great!!! Really loved DTH and GTB. THANK YOU!!"
"I appreciated the attention to help me find the "right" rug and the trust to take it home for a trial."
"I'm an interior designer that brings clients to your showrooms. Everyone is always very helpful and supportive. My clients are always happy."
"I usually find what I want at the price I want to pay when looking for rugs at your store."
"Excellent company and customer service. Definitely, recommend them"
"Great rugs at a great price. The rug looks BEAUTIFUL in my living room. I'm a repeat customer and I will definitely return!"