What Customers Are Saying

We love hearing from our customers! We take great pride in the work we do and love to hear the impact it has on the lives of families in Michigan. Check out just a few of the comments!

Air Duct Cleaning Testimonials

Happy with their services I received excellent care!
Amazing results that we didn't think were possible.
Fast and very professional
Excellent.Service man nice and professional
All has been good for years, I will continue to use your company and to continue to tell my family and friends about your company and services.
Conscientious, thorough, professional!
Exceptional service from start to finish. Professional and courteous. We definitely recommend their services and will use again.
Excellent service and price.
BEAUTIFUL!! FABULOUS CUSTOMER SERVICE!!
Great Service
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Used Hagopian Rug Cleaning for post construction duct cleaning. Arrived on time with professional team that worked extremely diligent and informed me of several issues that they resolved. Showed me pre and post cleaning photos that made me pleased that I had my ducts cleaned. Healthy home now!!
They did an excellent job.
These guys done a wonderful job
The service that came in my home were knowledgeable Professional. Polite, Listen, Patience and have compassion for what they do. I will personally request them again. Excellent Service!!!
Great service
We had Hagopian Cleaning services come out and clean our ducts in our home.. Jim Billings and Jason Canterbury did a phenomenal job!! They were such professionals! They were maticulous in the cleaning and vacuumed our home when done. They took extra time and care and am so happy. great job you guys!!! I will make sure that people know that Hagopian is the place to come for new rug or flooring purchases, cleaning of rugs or in home carpeting, and now duct cleaning!!! HIGHLY RECOMMENDED!!!
I would highly recommend Hagopian for all your carpet cleaning and also duct cleaning needs. They are an extremely professional company that cares about each customer and providing a great service!
The staff is perfectly helpful. Knowledgeable, respectable and take time to explain things to you in simple terms. Hagopian is the place to go.
Always exceptional service with amazing quality.
We've been using Hagopian for years. Their teams always do an excellent job. They are friendly, fast and thorough! I highly recommend them 👍👍👍
Customer service,price & professionalism were great.
Fantastic job. Hagopian came to my home to clean the air vents. Their specialist were on time, professional, knowledgeable, and did a fantastic job. I will utilize Hagopian's again for carpet and vent cleaning. Hope that I get Jason S. and Adam C. again. These guys were awesome and did an excellent job of representing Hagopian's quality service and commitment. Oh yeah, the house smells amazing, too.
Excellent service as always.
great job
Thanks Tim, the guys were fast efficient and informative So glad we have fresh clean ducts now.
Great Service!
The owners are great, the type of people you want to do business with.
Excellent company and customer service. Definitely recommend them
Was great service.
Excellent service
Workers were awesome, very pleasant, service great, and very fast
Excellent
Excellent job
Excellent. The 2 men were polite and very efficient. On time too
Fantastic company to deal with. Possibly one of the best and most thorough business transactions I've had. Willing to help and see satisfaction all the way through. Brian, was extremely knowledgeable and helpful. Will definitely do business with them again!
It was a very positive experience from getting info to booking the appointment over the phone, the wonderful job they did, and the follow -up call afterwards - start to finish was nothing but positive ! We are extremely happy !!
Did a great job!
Hagopian was very easy to schedule and kept me up to date on their scheduled. I had them do 3 bedrooms for carpet cleaning and also cleaned the vents. I was happy with both services provided. I would recommend them to friends and family.
A great job, as always. I've been using you for over 30 years. Awesome record! I ALWAYS recommend Hagopian based on your excellent service.
I have had previously experienced the cleaning services of Hagopian and they are great.
Did very good job thanks Hagopian!
Very nice staff.
Hagopian was very easy to schedule and kept me up to date on their scheduled. I had them do 3 bedrooms for carpet cleaning and also cleaned the vents. I was happy with both services provided. I would recommend them to friends and family.

Carpet, Furniture, Tile & Wood Cleaning Testimonials

We had a great experience with the professional team that cleaned our home!
I've been a customer for a very long time and always very satisfied. Not only are they professional and thorough, they are incredibly friendly. After having my home done, including my furniture, everything looked beautiful. I took 5 rugs in and they also turned out great! All of their employees answered all my questions and did it with a smile. Very happy and will be calling again in a few months when everything needs to be cleaned again!
Really great! They arrived early, did the job quickly and left. The sofa and ottoman look almost brand new, pretty reasonable as well. I would def recommend them for any furniture cleaning!
On-time, fast, and efficient, with no lingering cleaner scent. I got the "Green Clean" due to allergies and sensibility to scented projects. Very pleased. Was $109 for 2.5 rooms and and a hallway.
I have always had Hagopian clean my carpets but the cleaning specialist, Pete, made me aware of the in home rug cleaning service available. Fabulous! I didn't have to move heavy furniture nor figure out how to get several huge rugs in a tiny vehicle.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have called on this company back in 2001 to have a living room and dining room cleaned with professional service technicians driving their well known "purple truck". Today on October 18, I decided to have 3 rugs cleaned by dropping them off for a BOGO special. This location is easy to find in a strip shopping plaza near the Utica Post Office and yes the building is purple as well and noticeable when driving in the lot. I was greeted with a welcome smile by Nick Lloyd, rug care consultant (in a purple shirt). He was very helpful and knowledgeable to answer my questions about my 3 multi-color braided rugs. I was concerned about the material, soiled areas to be cleaned without damage because they were rolled up in my garage for 3 years. After examining the 3 rugs while unrolled and laid out in the showroom area to view, he assured me no problems and they will be cleaned to look new again. Also, Since I did not have a 4th rug for the BOGO special he was kind enough to work out a half price on the smaller rug to complete my cleaning order. My cleaning order was totaled up, no extra charges since no major stains or damages to fix. I was informed to pay half of the full bill to start the cleaning process. They accept cash, credit cards or checks. The rugs were to be shipped out from this location to their main office and warehouse in Oak Park, Michigan for cleaning in 2 weeks or less. I was called in 10 days (less than 2 weeks) to inform me that my 3 rugs were cleaned and shipped back to this location and ready for pick up along with remaining balance due to pay. I picked them up on Nov. 6 and was very satisfied and pleased with the whole process and results along with how they were specially rolled and wrapped up in a professional way. Thank you Nick also for loading the 3 of them into my SUV. I highly recommend this company for this type of service. They also offer "In- home" cleaning of wall to wall carpets, hardwood, cork, bamboo flooring. They have a Carpet Cleaning Special of 3 Rooms for $89.99 which can be scheduled to either by phone or on-line with an appointment to assist one's schedule before the holidays ahead. I have attached photos of many different "Area Rugs" that this location sells too. Expect the Best... Expect the Purple Truck!
Your company always do an excellent job and all your staff is friendly and and do an excellent job and they are very knowledgeable. I have been coming to your company for a long time and your company is the only carpet cleaner company I use. They never disappoint me or my sisters.
Did a super great job. Friendly and professional. Thank you Tony and Tommy
I have used Hagopian's carpet cleaning services twice, and plan to use them again. I have been very pleased with not only the cleaning performance, but both technicians were great!
We love Hagopian! Mike and Mike were our cleaning guys this time, and they were excellent on all counts! Carpet looks great.
I would like to commend Rob Gibson and Jacob Bidinger for a job well! The thorough cleaning on my carpet makes it look brand new. Kudos to the gentlemen for a timely and professional job.
Hagopian is the best! They cleaned my carpet last week and did an excellent job! I've used Hagopian for at least 30 yrs!
Very pleasantly surprised. We had our living room, dining room and stairway cleaned. They cleaned under heavy furniture, removed spots that I never thought would come out, and did an excellent job overall. Our 13 year old carpet looks almost new again. The stairway is even "cushy". Workmen were on time, fast, friendly and very reasonably priced. Highly recommend.
I love the Big Purple Truck and the people behind it! Thanks for another great job on my carpets and furniture. The on- line scheduler works like a charm and the work was top notch, as always. Thanks!
I had my carpets cleaned today and was SO impressed. Order #C1154018. We had two gentleman Daileon and Damon who were so nice and so professional. They answered all my questions, explained everything they were going to do, walked me through the finished job. Also did it in such a timely manner! I am thoroughly impressed with these to gentleman and Hagopian. I will recommend you to all my family and friends and will continue to use you again and again! Daileon and Damon is what sealed the deal for me, such nice guys!!!!!!!!!!!!!!
I was extremely impressed with Chris and Nick from Hagopian. They were professional and courteous. They were also very efficient. I will definitely recommend Hagopian and I will certainly use them again in the future.
Hagopian did a great job. I had only originally wanted my carpeting cleaned, but the technician told me they could also clean a very large area rug and had time, and they did a great job. Super polite and the technicians did a great job. We'll definitely use them again.
Excellent service as always.
Timely and great cleaning
Two gentleman from Hagopian came today to clean my living room, stairs and hallway carpeting. They arrived on time, weíre professional and finished in less than 30 minutes! The carpet looks and smells new again and it didnít cost me a fortune! Thank you!!
Brandon and Sam did a great job in my house. Friendly and professional. My kids spend a lot of time on the floor. They were able to get a small stain that I thought was permanent. I will ask for them by name next time. Thanks.
CJ and Pete arrived at my home to clean my carpet they were punctual and very friendly did an exemplary job on my carpet looks terrific
Generations of service! Like, over 30 years! Rich B.... Simply, the best!
Professional and fast they did a great job
Very vast and professional. Pleasantly surprised by the speed and detailed cleaning of the carpet. Thanks, Pete and Jesse!
I just had Pete and Blake clean my carpet and they were just the nicest guys and very professional in their work. Thank you for having such great men work for you.
Excellent service and all around great experience!! I'll never use "the other guy" ever again!
I have been using Hagopian for years, mostly to clean my wall to wall carpet. They have done more than expected to clean my badly stained carpets, The staff provides an assessment, cleans up even the worst spots (I have several large dogs, who are not well trained) and leaves me with a much better carpet. In addition, I have dropped off several valuable area rugs to be cleaned, and have always been more than satisfied.
Fantastic company to deal with. Possibly one of the best and most thorough business transactions I've had. Willing to help and see satisfaction all the way through. Brian, was extremely knowledgeable and helpful. Will definitely do business with them again!
Pete S and Allen came to our place for the second time and they provided excellent service! Heavily recommend Hagopian for cleaning!
Amazing results that we didn't think were possible.
Rob and Ernie are the BEST!! Professional and VERY efficient..they brought my carpet back to life!!! BEST carpet cleaning I've EVER had!!!
My new puppy had an accident on my white couch and I swore it was ruined, but through a friends advice I called Hagopian and let me tell ya they were great! Rob and Ernie saved the day. Those two gentlemen were so polite and sweet and reassured me my couches would be saved and they were right. Good Job Guys and Thanks again :)
This was a great experience. Iíve had many companies come out to clean my carpets. This was by far the best!!! They got all the stains out and it smelled so good after!!
Have used Hagopian many, many times to clean my carpets. They always do a good job, get-in and get-out and I have no complaints. Recommend them without hesitation.
I've used Hagopian for years. They are always able to accommodate my schedule. Tom and Ken were right on time , polite and very efficient. I would highly recommend Hagopian fotr all their services.
Have used Hagopian exclusively for years. Top of the line. Personnel are the best. Results are the best.
I wanted to let you know that I was having lunch with my elderly Mother the other day and Mike (and another nice fellow) were cleaning my Mother's carpet. Mom wanted to talk to Mike and they discussed that he had been cleaning her carpets for over 15 years. My Mom told him she had lost her husband (and Mike knew him) and how sad it was. Mike was so professional and kind that I wanted to make sure you know how much we all appreciate such wonderful service. Your guys are doing more than just cleaning carpet - they treated my Mom with respect and empathy and we won't forget that. Thank you!
Pleasant, courteous staff. Quick and efficient service.
Happy with their services I received excellent care!
Pete S and CJ just did my carpets and they are amazing. Very professional and friendly. They got everything out of my carpets and I am so pleased with the work they did. I will only use Hagopian and Pete S. I am recommending Hagopian to my friends.
Thank you to Damon and Robert for their excellent service today. They were extremely kind and very professional. Thank you for great service! Linda Rainville
Pete Storgoff and his crew did THE most FABULOUS job on cleaning our carpet over the entire house. I was pretty sure we were going to have to buy new carpet because these stains had been ground in for 3 years -- before I even moved into the home. I left and came back to spotlessly clean carpet... If you are thinking about buying new carpet, save some money and call Pete Storgoff and his crew at Hagopian first! Also, they were nice, neat, clean, courteous. You all made my day... Thank you... thank you... thank you. DeBorah Evans
They were on time. The specialist were friendly and made sure I was satisfied when they finished. I was pleased with their work.
I just wanted to tell you how pleased we are with your carpet cleaning services. Today we had our stairs cleaned and our techs were Pete and CJ. They were SO nice and very professional. They showed such respect to us and our home and we just wanted to let you know how lucky you are to have them on your staff!
WONDERFUL!!!! Dave C and Chris Jr were fantastic!!
I have used Original Hagopian to clean our carpets for at least 5 years. They have always done a great job, arriving on time, putting furniture up on blocks or plastic sheets around wood legs to protect them. They have a wide range of treatments to cover your needs (odor removal, disinfectant, etc.). And, best part, their prices are very reasonable!
My go to carpet cleaners, great work, always go the extra mile to please. Very professional, prompt.
Your cleaning crew did a beautiful job on our carpets. They worked quickly and efficiently and they designed a package that fit within my budget. I will definitely use your service again and refer your company to others. Thank you for a job well done!
I had Mike G. & Ken P. out today to clean my carpets throughout my whole house and they were just so great to work with and so professional and extremely nice ...when I get my carpets cleaned again in 6 months I am going to request the two of them again! Excellent!!!!!
Great Job buy the crew. In and out in no time. Arrived as scheduled. The carpet looks brand new and it's almost 30 years old!
I am EXTREMELY satisfied. Stains that occurred 15 years ago have disappeared. Thank You!!!
Had a GREAT services today! Staff was extremely knowledgeable, answered all my questions and my carpets look great!!! Really loved DTH and GTB. THANK YOU!!
Ed and his team did a fantastic job with our carpet cleaning, would not hesitate to recommend !
Excellent Troy was awesome!! Thanks!!!!
Just had my sofa loveseat and carpet. Pete and Jesse did a professional and outstanding job. Would recommend them to anyone. Thanks again.
Workers were awesome, very pleasant, service great, and very fast
Just wanted to let you know that Dave C. and Zach M did a wonderful job on my carpets. I have 2 dogs and didn't think they would come clean. I was very pleased with their customer service.
Love them
All has been good for years, I will continue to use your company and to continue to tell my family and friends about your company and services.
Conscientious, thorough, professional!
I have been using you for several years. You do a good job and a fair price. I will continue to use you as long as I have carpet cleaning needed.
Had the best service today. I would recommend them to anyone looking for carpet cleaners.
Awesome job fast service the workers was very nice great job truly appreciated it.
They are good at what they do - very professional.
I have always used Pete S. He's the best. Very professional and really does a wonderful job for me. I wouldn't go anywhere else.
Tom and Kenny from Hagopian in Oak Pari, Michigan, were total professionals! Explained the procedure, and they were able to get out a horrible stain from the carpet. Nice guys too-
Our specialist was awesome! He was very friendly and knowledgable. He gave me great advice about what to use to clean up carpet stains in the future. I would definitely use you guys again! Great work!
I have always used Hagopian for my carpet care needs. Just not in this particular home that I am in now. They explained what was going to be done and problem areas. They always do a good job. The price was reasonable. My carpet looks a lot better. I recommend Hagopian.
Did very good job thanks Hagopian!
Hagopianís repair work is second to none! Twice weíve used their services for area rugs and the results were flawless. This is the only company weíve ever used for carpet cleaning, too. We love the purple trucks! #hagopian #originalhagopian #expectthebest #expectthepurpletruck #expectthebestexpectthepurpletruck
I had heard good things about the Hagopian with the purple van and they didn't disappoint. They made my carpets look so much better!
Excellent job on my carpet, furniture, and area rugs. Very prompt and friendly. Will definitely use again and again!
great job
Hagopian cleaned my carpets today and they did an outstanding job. Sam and Rai went above and beyond anyone who I have ever cleaned my carpets in the past. They took extra time to get the stains out of my carpet. I am so pleased with how my carpets look. They were both very knowledgeable and courteous, I would highly recommended Hagopian.
BEAUTIFUL!! FABULOUS CUSTOMER SERVICE!!
I had Hagopian out again (have used them many times) and they did an outstanding job. Mike and Brian are REALLY good. They removed a stain on my living room carpet which had been there through 4-5 previous carpet cleanings. I thought it was unremovable. The stain came from a dog I had several years back who had thrown up on the carpeting and it had remained there for several hours before I found it. The stomach acids had left a dark stain on my carpet which prior cleanings had not touched. I don't know what Mike and Brian did, but that stain is GONE now! Hagopian has earned my return business and I will go back to them every year. Well done Mike and Brian!
Fast, on-time, friendly workers! Our carpets look great!
I just wanted to let you all know that I really admire your support of arts and culture in southeast Michigan. I hear your sponsorship spots on Michigan Radio and I've attended the Detroit Chamber Winds concerts at your Birmingham location and they both do a great deal to enrich our community. Thank you for supporting these organizations.
They arrived within the time quoted and did a wonderful job cleaning the carpets.
Arrived on time. Professional and knowledgeable. My carpets looked much better afterwards. There were a couple of stubborn stains and they sent out their chemist. Also big improvement there. Would definitely use their services again.
Great job, reasonable pricing!
So very pleased with the great job Mike and Zach did on my carpet. They were so efficient and thorough. Will recommend them.
I had my carpeting cleaned today 3/26/19 and was so pleased to be greeted by such friendly service from Tony & Nolan!! They were professional and took great care of moving furniture, lamps and chairs. It smells so clean and fresh!! Hagopian has been in business for many years and itís because they do such a darn good job!! They were able to get some tough stains in the high traffic area of my home!! Iím very satisfied with the quality of service, their timeliness and their Spring promotion
They did a great job!! Excellent service
great job on the carpet cleaning
Great service, friendly, and knowledgeable staff. Arrived right on time and my carpet looks great. Thank you!!
Mike & Jeff did a great job! They arrived on the early side of the window given and did an amazing job in a short amount of time. Thanks so much!
Excellent. The cleaners were early, very efficient and informative
I had my carpet cleaned as well as my area rugs. The guys, Tom and Kenny, were very knowledgeable. I had a candle wax stain and they weren't sure all of it could be removed. They got all of the wax out my carpet. They are very efficient. They arrived on time, accessed the job, quoted the price and cleaned my carpet! I highly recommend Hagopian. I took my area rugs to them for cleaning. Corey was very professional and knowledgeable. My rugs were ready a day early. Everyone I worked with are a great asset to Hagopian!
VERY pleased with the work performed by Rob and Ernie..professional and efficient!! FIVE stars for them!!!
I can tell you that hagopian just left my home/apt,!and I can say, that they made my home feel more like MY home. They cleaned my carpet and removed a stain from a plant that I knocked over and vacuumed up based upon instinct. Justin and Jason were highly professional and exceeded my expectations. They came into my home and cleaned my carpet like it was better than new! I cannot say enough good things about the professionalism of these two men and their service. I am SO happy there are no words.
Excellent service
Ken P and Tom A came out to clean our carpets today and the look great and smell amazing! They we're both nice and professional they offered us different options based off our carpet. They did a fast and thorough job I will defiantly be using them again. Thank you!
To the Management, We just want to let you know how pleased we are with the job cleaning our carpets done by your staff this past Tuesday June 23. Roy and Moussa did a terrific job and were very polite and helpful. With these staff members you can be proud of the job they are doing.
My brother Ed contacted Hagopian about cleaning my mothers carpeting. It was a challenge but they were up to it. They were there when they said they were going to be..and Rob Green & Khris did an awesome job...Very pleased with the whole experience...prompt, courteous, friendly & professional. I would highly recommend this company!
Excellent. The 2 men were polite and very efficient. On time too
I don't give 5 stars... but these young men deserved it! Nice, polite, attentive to stains, and thorough. carpet & upholstery cleaning
They're very professional.
Did a great job!
I am happy to recommend Hagopian carpet cleaning. They are professional and courteous and, best of all, my carpet looks brand new. I was surprised at how affordable the work was. For the service and results this was a great deal.
They got the goods !
Recently had a living room and family room carpets cleaned. The family room was awful! I did not have much hope for the stains coming out. It looks GREAT and the living room is great also. The techs were terrific, very friendly and knowledgeable along with efficient. We also dropped off a wool rug to be cleaned and we are very happy with that also. Highly recommend Hagopian.
Very professional service and always on time. Only carpet cleaning service I use💚
Had carpet, vinyl floor and sofa cleaned - would definitely use again & recommend to others - the techs were very polite and professional and did a great job!
Bob was prompt, fast, and professional. We were very pleased with the result. We are moving and needed our carpets cleaning quickly so we could get our house listed. Hagopian got us on the schedule within 48 hours of me calling them and did a fantastic job. They even got out some paint stains in our basement carpet from our kids that had been there for 2 years! CALL THESE GUYS!
I was amazed how quickly the job was completed. I was also impressed that the team was right on time. Usually, when I'm given a window of time, the people show up just before the window expires. Thank you very much. I would not hesitate to have Hagopian out to my home again. Great Job!!
This review is for service I received on August 8 2017. The Cleaning Specialist, Dave C & Cleaning Assistant, Chris were amazing. The were professional, quick and efficient. They were attentive to the need to make sure nothing was damaged. They did a great job!
I have had people ask me if I had new kitchen tile put in, as the grout cleaning was so great. Even though I have the grout cleaned every year, this was the best it has looked. I also have my carpets cleaned every year and continue to call you as I have not as yet been disappointed.
excellent job - friendly kind, fast, and punctual! definitely using their services again!
The staff is always friendly, professional and prompt; always upfront with the cost and follow up. Chemist treats tough stains at no extra charge, highly recommended. Nice to have same cleaning team on repeat visits.
Very nice staff.
Mike G and Raj did a great job cleaning my carpets. Will definitely ask for them next time. Thanks guys!!
Had them at my dads condo today. They were very professional, thorough and quick!
Excellent service from Blake in the store and the cleaning crew in my house. Ask for coupons and discounts. Terry S.
I just had Rob and Ernie clean my entire house 8 rooms, long hallway and 2 stairs for the first time. They were very professional, quick and best of all they walked me through the process. I will request them again.
It's me again! We had the carpet on our stairs cleaned today and the guys were fantastic and so kind. They truly show respect to your home and to their customer. The carpet looks like the day it was installed! Another outstanding job and we can't thank them enough. Pete and CJ were so professional and courteous and I would definitely request them the next time. Hagopian's are very lucky to have them on their staff!
THe specialist and his assistant were awesome! Very professional and hard working. I was shocked at how well they cleaned my carpets. Then the chemist that came later that week for the tough stains did an amazing job. Such an improvement. We will definitely use hagopian again and we have already referred several people.
Always a great experience with Hagopian. Been using them for years, always a good result with professional, friendly staff.
I had my carpets cleaned today, and as usual I am very pleased with the results. My daughter's ivory carpet had numerous makeup stains and I was worried that they were permanent. Chris and Ron knew exactly what to do and now the carpet is stain free! I would highly recommend Hagopian.
You came out to my house yesterday to clean my carpets. The gentleman that cleaned for me were friendly, hard working and very knowledgeable about their job. They did an excellent job and I will never use another company to clean my carpets. It's Hagopian for me! Thank you!
I was particularly impressed when the Cleaning Specialist provided me with a cost that was less than the online quote. I saw that as evidence in integrity in the way that Hagopian conducts business. Thank you!
We were long time customers with the other Capet Cleaning Co (Stanley Steemers), but they were never consistent in doing a quality job. They started out doing a great job the first time, but became too concerned with pressuring us to pay in advance for future cleaning jobs while their current jobs was quick and poorly done. Hagopian Carpet Cleaning Co were professional, thorough, and reasonably priced with no pressure! We will continue to use Hagopian as long as your great cleaning standards remains consistent.
The best hands down. They use hotwater to clean.
Pete and Ron did an outstanding job on cleaning the carpet in my entire house. On time; polite; and conscientious of their work. I will request them the next time I have this done.
I have had previously experienced the cleaning services of Hagopian and they are great.
Exceptional service from start to finish. Professional and courteous. We definitely recommend their services and will use again.
First time I have used Hagopian. Rob Gibson, my service provider, was very informative, courteous, and professional! Looks like they did a great job!
I was so satisfy with the carpet cleaning!!! My carpets look brand new. I have a hug lab, two cats, many grandchildren and great grandchildren who track in all the time. Dave and Nick were wonderful, they deserve a bonus for the hard work they did. In time I will look into having them install wood flooring for the kitchen. Janet one of the customer service rep. who took my call was fantastic. Thank you so much. Bravo to your outstanding company.
Perfect. Got out stains from a very old and sick dog. I was very impressed.
I recommend your company to all of my friends and family. We have lots of pet issues and we have tried many companies ... Yours is the best!!!! Thanks!
Update: Hagopian come out to the house to clean our stairs and carpeted hallway. They did an exceptional job pre-treating the high-traffic area and cleaning the carpet.
I have them come to my house annually to clean the carpets and they always do a great job, show up when they say they will, and do it all for a great price. I highly recommend them. Plus, they do an outstanding job on rugs!
Had my carpet cleaned yesterday. Rob Gibson is an awesome employee!!!! He should be recognized as giving outstanding customer service and truly an asset to your company. Efficient, knowledgeable, helpful, caring. The Best!
Had my carpets cleaned on Saturday by your fantastic professionals. Never disappointed with your service, fantastic job! Extra attention given to some difficult areas! Always the best! Thank you again!
I use Hagopian all the time and am always happy. What I most like is that if I have a stain in my carpet that doesn't come out, I can call within two days and they will send out a chemist to work on getting out the stain. I have done this once before and the chemist was effective!
Got our carpet cleaned last month.They did a great job.😁
They did an excellent job.
Hi I just wanted to let you know I had such a great experience with your service and specialist Bachir P. He was so professional and took great pride in his work. He took the time to explain how to contact the chemist and made sure he left the house as clean as possible (it was raining and a small amount of water was tracked in, he made sure clean that spot on his way out). He also was very friendly taking time to chat with my son too. Thank you for the exceptional service.
Cannot express how pleased I am with Hagopian carpet cIeaning, I have had other carpet cleaners,but learned lesson my. Have had them for the last few years.have recommended them to any and all that wants a good, reliable company. As I previously said I cannot say enough about how pleased I am with them.
Customer service,price & professionalism were great.
The staff is perfectly helpful. Knowledgeable, respectable and take time to explain things to you in simple terms. Hagopian is the place to go.
Kenny P. and Tom A. are top notch - on time, thorough, friendly and professional. Cleaned our office suite carpeting; I appreciate vendors that make my job easier!
Excellent
Had 2 rooms of carpet, vinyl floor and sofa cleaned - great results! The techs were very polite and professional and answered all of my questions. Would definitely use them again and would highly recommend them to others!
Thank you for a wonderful job today cleaning my carpet. Rob Gibson was very professional and did a great job. We will certainly use Hagopian in the future and will recommend anyone else to do so as well.
Very good service, they do the best Cleaning of rugs and carpet.
I always use the purple truck ! This time it was pretty cool I made the appointment on a Thursday night at around 11 pm online for a Sat 8 am appointment. They called me the next day to let me know I was all set . Thanks for making it so easy for me and doing such a great job.
Brian and Jason were at my home on Saturday, November 25th. I am sure you must know this already but I wanted to make sure I gave you my feedback. They did an excellent job and were nothing but professional. I feel like employees should be rewarded if they are in this category so please take this as my highest compliment. Feel free to contact me with any questions. The order number was C1143872. Best regards, Katie Logusz
Pete and Ron cleaned my furniture and carpet today...came during requested time window...very polite, professional. Quick in and out! Thanks, guys!
They did a very good job. We are pleased. Carpets cleaned two years ago, and they were not that dirty but and they paid special attention to the usual wear spots. We will call again, in six months then every year thereafter.
Mike and Rob were very friendly, informative and professional. They went right to work and did a great job!
Excellent company doing house wednesday
Outstanding! Breathed new life into my older carpet. Removed a rust stain I thought was permanent. Made my off white sofa sparkling clean. Will definitely use them again.
I had the best experience !! From the first phone call to schedule the carpet cleaning, to them coming out and cleaning the carpets! They arrived on time! When Mike G and Moussa arrived you could tell they genuinely cared about my concerns. They listened to what I had to say and did the very best job cleaning the carpets!! We had recently lost an older dog who had accidents in the house so they recommended the sanitizer/deodorizer- I am so glad they did! Our carpet have never looked or smelled better! I have used many other carpet cleaning companies and nothing compared to the service I received today! You will love them!!!
Hagopian was very easy to schedule and kept me up to date on their scheduled. I had them do 3 bedrooms for carpet cleaning and also cleaned the vents. I was happy with both services provided. I would recommend them to friends and family.
Very vast and professional. Pleasantly surprised by the speed and detailed cleaning of the carpet. Thanks, Pete and Jesse!
I had heard good things about the Hagopian with the purple van and they didn't disappoint. They made my carpets look so much better!
This is a wonderful company! Roy and Pete were the gentleman sent to my home for upholstery cleaning for my sectional. They were extremely professional and kind to me and my family. They took their time and were deliberate in doing their job. There needs to be more guys like them in this profession. I highly recommend both of them. Hagopian prices are decent compared to other well known companies but still a little steep. But at the end of the day with employees like Roy and Pete you can believe that itís worth every penny
Called to get my carpets cleaned they were able to fit me in, came in the two hour time window and their carpet cleaners were very friendly and professional! They saw I had a dog and two cats and waited until I got everyone rounded up and put in a secure location. I will definitely use them again!
The technicians, Sam and Raj, were very professional, friendly and thorough - in fact, they went above and beyond my expectations. I requested additional services once they were here and they were extremely accommodating. I would recommend them without hesitation.
Hagopian cleaned my carpets today and they did an outstanding job. Sam and Rai went above and beyond anyone who I have ever cleaned my carpets in the past. They took extra time to get the stains out of my carpet. I am so pleased with how my carpets look. They were both very knowledgeable and courteous, I would highly recommended Hagopian.
Fast clean and smells great.
I just had another rug cleaned by Hagopian. I dealt with Sayed at the Clarkston store. He is very polite and a pleasure to work with. I also have them do our carpet and sofa cleaning. All around, they do a great job!
Rob and Ernie did a five star job at my house today, as they do each time they are out! Thank you both!!!!!
Mike G and Raj did a great job cleaning my carpets. Will definitely ask for them next time. Thanks guys!!
Quick easy service.
Just wanted to commend the two young men that did my carpet cleaning today, Jesse and Ryan. They were very professional and quick. They did a great job!! I have marked their names down for the next time I need my carpet done. Would like to have them again. I always recommend your company you always do a fine job, have had you for years and recommend you to anyone who need their carpets cleaned.
Professional and on time with cleaning my carpet.
Was great service.
My 28 year old carpet looks brand new. Bachir and Sabastien did a fantastic job!
I recently had Hagopian here to clean my carpets and I have to say after using this company I will never use another carpet cleaning company again. They sent out Pete and Tom and they were amazing. They did a wonderful job and they were such a pleasure to work with. They totally removed the stains that I had. If you want a great carpet cleaning use Hagopian and the team of Pete and Tom. Hagopian will be my carpet cleaners for life.
I've been a customer for a very long time and always very satisfied. Not only are they professional and thorough, they are incredibly friendly. After having my home done, including my furniture, everything looked beautiful. I took 5 rugs in and they also turned out great! All of their employees answered all my questions and did it with a smile. Very happy and will be calling again in a few months when everything needs to be cleaned again!
Wonderful, knowledgeable, friendly staff. Great customer service. Devoted Hagopian famliy and staff. Absolutely the best.
Great Service!
Just want to say Great Job !!! And please tell Pete and Tony they did wonderful work. I have cleaned my own carpeting a bunch and had other companies like Stanley do them before in the past and yours was the best ever. Stains are gone, and that was no easy task, and the carpet is clean. Bone carpet with dirt roads to my house with kids. Yep, it is clean and fresh now, you will get my business again, and again. I am a director in my career for 20 plus years and I could tell these guy attention to detail.
We moved into a new house and the carpet needed cleaning. We had some stains that were expected to be permanent. I called hagopian on a recommendation and holy crap was it amazing! The two men who can were the pinnacles of professionalism. The were kind, conversational, they explained the process and got it done in an hour. Never have I encountered professionalism like this from home service persons. I'd give more stars if I could. Brandon and Brian need to be commended, or paid more.
Great Service
We had Pete and CJ out yesterday to clean our carpeting. They were courteous, professional, and thorough. We will definitely request them next time.
We've been using Hagopian for years. Their teams always do an excellent job. They are friendly, fast and thorough! I highly recommend them 👍👍👍
Really great! They arrived early, did the job quickly and left. The sofa and ottoman look almost brand new, pretty reasonable as well. I would def recommend them for any furniture cleaning!
Excellent company and customer service. Definitely recommend them
Two Hagopian techs, Brandan and Sam, came out to clean our travertine tile and did an outstanding job! These two were courteous, professional and very knowledgeable about the cleaning, the chemicals used and how to protect our floors. In addition, they cleaned up after they were done and left nothing for us to do but enjoy what they did. I would highly recommend Hagopian and ask for Brandan and Sam.
Way to go Hagopian! You cleaned our carpets on the main floor on September 18th and we are really pleased with the results. Your crew of Jeff and Rob did a great job. They went above and beyond the scope of work. They even gave use hints on what to use and how to clean some spots on our furniture. We will definitely use your company again! You deserve a "Good Job!"
Very well. The cleaners were friendly, polite, knowledgeable and efficient. My furniture looks beautifully clean now!
Hagopian always does a great job. I wasn't sure that even they could clean the stains in the carpet I was dealing with, but they did and the carpet looks great!
I always use them because they do the best job so far.generally careful also.
All stains removed. Everything looks wonderful. The work took only an hour and the cleaners were professional and efficient.
Never dissatisfied.. Professional, thorough, reasonable priced cleaning.
mike and mousa cleaned our carpeting today, 8/7/2019. fantastic job done by two fantastic individuals. they were courteous, professional and hard working. a great team! eleanor s., plymouth, mi
Best customer service & expert staff
The tech dudes arrived on time - very professional, friendly and did a great job.
The owners are great, the type of people you want to do business with.
Professional and excellent staff. Always helpful with suggestions to maintain carpets.
My 2 year old grand son dropped a bottle of hot sauce on our carpeted stairs to the upper level of our home. Brandon and Sameethan cleaned the carpeted stairs and removed the stain. They also did an outstanding job cleaning carpets in our family room, library. And upper level hall way
We had Hagopian out yesterday for carpet cleaning and tile cleaning. The guys were respectful, wore gear, and did a good job.
Just had my couches cleaned by them and they were the BEST!!! Better price than my previous company, my couches have never been this clean, and it only took 45 mins! Thanks Tim DeTavernier!!!!
Thank you for your great carpet cleaning service today. The technicians, Joe and Justin, were very professional and did a great job. We will certainly use Hagopian in the future and will recommend anyone else to do so as well. Thanks again!
I had heard good things about the Hagopian with the purple van and they didn't disappoint. They made my carpets look so much better!
Excellent.Service man nice and professional
Great service. Professional and insightful. Our carpets look fresh and new. Prices were very reasonable and the crew arrived on time. They were diligent, and worked in a timely manner.
Very professional yet personable along with quality work! I had two area rugs, a chair, and two sofas done. Excellent service by Rob. Thank you Hagopian.
I am so glad I found Hagopian to clean my carpeting. After using three other providers, you were the only cleaning company that was able to really clean my carpeting. I've recommended you to my friends and used you to clean the carpeting in a house we were selling...great success!
Just had my sofa loveseat and carpet. Pete and Jesse did a professional and outstanding job. Would recommend them to anyone. Thanks again.
Our two cleaners did a great job, were very thoughtful, considerate and mindful of our needs. They gave us information about options without making us feel pressured . They gave us time to figure out what we wanted.
I love them. Staff is awesome. They have my records from when I lived in another city 20 years ago! Very thorough, thoughtful and professional.
Always exceptional service with amazing quality.
For the past 15 years we have used Hagopian rug cleaning services. Their professional crews have even come to our neighborhood to clean rugs and sofas for multiple homes in one day at a very reasonable rate. We highly recommend Hagopian rug cleaning services.
I would highly recommend Hagopian for all your carpet cleaning and also duct cleaning needs. They are an extremely professional company that cares about each customer and providing a great service!
Hagopian carpets has been doing our carpets for years. Cheap, fast, efficient and they care.
My carpet always looks great when it's finished. Just when I think the carpet is beyond cleaning, it turns out great!
A great job, as always. I've been using you for over 30 years. Awesome record! I ALWAYS recommend Hagopian based on your excellent service.
Hagopian is the best in town, with competitive pricing and high standards. Will T. was efficient, personable, and performed quality work. I scheduled Hagopian to clean my living room carpet and bathroom tile, and Will made them look brand new. He was on time and gave me a thirty minute notice before he showed. I will definitely recommend Hagopian to my close friends and family, and will recommend Will T. to them. He's the best!
We have associated with Hagopian for numerous years. We have been very satisfied with the quality of cleaning and the employees. We noticed many years ago that if you do have an issue Hagopian always will make it right.
Yesterday I woke up to a sick puppy who made a mess on my white fabric couch and area rug. I reached out to 2 cleaning services for same day service on this Yelp app - Hagopian and Bee Clean Services. Hagopian replied within the hour and were able to successfully clean the couch and rug the same day. Mike and Lucas were great! Highly recommend them! As far as the other cleaning service, they didn't reply until today and said they wouldn't be able to get me in until the end of the month and won't clean white fabric couches. Using Hagopian for future cleaning!
I have had Hagopian come to my home for over 20 years. I wouldn't ever consider using another company. My carpet Specialists Pete and Jessie were excellent in their service at my home.
Just had my foyer tile floor cleaned and sealed by Sam and Raj . They were also asked to clean a shower stall but Sam felt it would be a waste of money to have it done since the stains more than likely would not come out. I have hardwater(well water) and had never had the shower professionally cleaned before. (my mistake).. I appreciated his honesty. They both were very professional and finished the job in a short period of time. It is so nice to work with kind professional people. You've got 2 great employees!!. I also had 4 area rugs picked up today and I'll let you know how they come out once they are back.
Great
Excellent job
The service that came in my home were knowledgeable Professional. Polite, Listen, Patience and have compassion for what they do. I will personally request them again. Excellent Service!!!
Thank you to the crew at Hagopian for your quick and efficient service in cleaning the carpet for the showrooms at 16 of our retail store locations. Special thanks to Tom for helping with coordinating it all!!!
I've used Hagopian for carpet cleaning for years. They always do an outstanding job. The cleaning crews are efficient, professional and pay great attention to detail. The carpet is dry within a day. Their pricing is reasonable and I feel you get a great value for the money. I highly recommend Hagopian.
This is a message to say thank you for great service. Pete and Roy did a fantastic job cleaning our carpets and treating them. Their service was professional, friendly, fast and thorough. I highly recommend Hagopian and Pete and Roy! Ursula
Brandon and Sam did a great job. Very professional, thorough and very pleasant guys. Will definitely request these two again the next time I need work done. Thanks!!
I won't use any other cleaning service. Hagopian is the best and their technicians know their business. Thank you Hagopian!
I have never been disappointed with this company. The carpet/upholstery cleaners were a tad early, professional, informative, thorough, polite, efficient, and did NOT try to sell me a bunch of extra services.
Excellent job especially on spots! Rob and Mike even found an earring I had dropped and hadn't been able to find!
WE just had our carpet cleaned by Hagopian.I think Randy was our cleaner.He did a great job moved the couches and a few small tables.He was here for 3 rooms hallway and stairs.Great job.
Hagopian did an excellent job on our carpets. We had pet stains from a year ago and other stains from the previous owner that we had a different cleaning company try to get out but didn't and now those stains have been removed. The carpet looks brand new thanks to Hagopian.
Awesome work!
Hagopian was very easy to schedule and kept me up to date on their scheduled. I had them do 3 bedrooms for carpet cleaning and also cleaned the vents. I was happy with both services provided. I would recommend them to friends and family.
Hagopian carpet cleaning technicians, Jacob and Jason, cleaned my carpet recently. They were both very personable and attentive to my carpet cleaning needs. Looking at my clean carpet makes me smile!
I have tried modernistic, chet's, stanley steemer on my house of white carpet and will never again use anyone but Hagopian. Employees are thorough, honest, quick, know their stuff and take pride in their work.
Did a super great job. Friendly and professional. Thank you Tony and Tommy
Had Brandon and Tom K do my entire home on Sat. Feb. 18th. Brandon was the most meticulous carpet cleaner that I have had with Hagopian and I have been using this company for years. I was so impressed with their professionalism! Hagopian must be a great company to work fo,r as many of their employees have been with them for years and years.
Great service. Beautiful carpet!
Very good service. Highly recommend this professional company to all
Tom and Kenny are total pros! Great job done by these gentlemen.
We have had Hagopian cleaning service for our carpets for many years and have always been pleased. But today we are thrilled. The technicians arrived today to a large wine stain on a whitish carpet and a whitish chair. They did a fabulous job of removing both stains. We are more than pleased with the results. Thank Mike and Mojssa for us.
I had my carpets cleaned by Hagopian and I have to say I was really impressed. Rob and Ron were very friendly, efficient, and went above and beyond what they needed to do. I would totally recommend this company and I will use them again for sure!
Great Job buy the crew. In and out in no time. Arrived as scheduled. The carpet looks brand new and it's almost 30 years old!
These guys done a wonderful job
They came on time. They finished quickly. The carpet spots were gone when they left.
Excellent service and price.
They did an excellent job of cleaning our carpets and rug repairs.
Ken P and Tom A came out to clean our carpets today and the look great and smell amazing! They we're both nice and professional they offered us different options based off our carpet. They did a fast and thorough job I will defiantly be using them again. Thank you!
I use Hagopian all the time and am always happy. What I most like is that if I have a stain in my carpet that doesn't come out, I can call within two days and they will send out a chemist to work on getting out the stain. I have done this once before and the chemist was effective!
Hagopian team was so friendly and professional. They did a wonderful job cleaning our carpets and were able to remove old stains I was never able to. Thank you Hagopian Carpet Services!
We had our carpets cleaned this afternoon by Rob and Ernie and they both were super nice and professional and did outstanding work. The carpets look great!! Will definitely use Hagopian in the future!!

Area Rug Cleaning Testimonials

Always exceptional service with amazing quality.
We've been using Hagopian for years. Their teams always do an excellent job. They are friendly, fast and thorough! I highly recommend them 👍👍👍
The repairs were fone perfectly. The rug cleaning was great and all pet stains gone
Customer stated that Hagopian did an exceptional job on the cleaning of her rug. She also stated that nobody has ever been able to get out the stains on her rug but to her surprise the stains are all gone and the rug smells amazing.
I went to the Utica location and had a rug cleaned and purchased a rug pad. The customer service is great, and the rug turned out beautiful!
I had my carpet cleaned as well as my area rugs. The guys, Tom and Kenny, were very knowledgeable. I had a candle wax stain and they weren't sure all of it could be removed. They got all of the wax out my carpet. They are very efficient. They arrived on time, accessed the job, quoted the price and cleaned my carpet! I highly recommend Hagopian. I took my area rugs to them for cleaning. Corey was very professional and knowledgeable. My rugs were ready a day early. Everyone I worked with are a great asset to Hagopian!
Great
Exceptional service. Rugs look wonderful. Guys that picked up and delivered were terrific.
Mrs was very pleased with the cleaning of her rugs, said they are like new; she will be using us for future services and recommending the company to others!
Best customer service & expert staff
Collin over at the Grand Rapids office made sure my handmade area rugs were cleaned with care. They did a great job and I'd recommend their services. Ask for Collin!
They got the goods !
Excellent company and customer service. Definitely recommend them
Conscientious, thorough, professional!
I want to thank Sayed at the Clarkston drop-off and mini showroom. I was so pleased to find Hagopian closer to me than the Novi store, and was extremely happy with the friendly helpful service provided by Sayed. He is an asset to Hagopian. I will be back. 5*'s for Sayed !!!!! The rugs came out great!!!
I just picked up my rug from the Ann Arbor location and want to call out the excellent customer service I got from Mohammed. He was consistently courteous, professional, and promptly communicated with me on my questions. He demonstrated to me that this company is committed to long-term relationships. I highly recommend them.
I had 7 of my oriental rugs cleaned and moth proofed by Hagopian. They are fine rugs and come from different parts of the Middle East. They picked up the rugs and delivered and place them back in place when they were finished. The rugs look beautiful. Much brighter. I was more than pleased with their services. I am absolutely confident in the high quality of workmanship and their knowledge or oriental rugs.
Excellent
Great job cleaning my rugs.
We purchased 2 rugs several years ago and have been pleased with both the rugs and the subsequent cleaning services. Yesterday, I had an accident on the larger rug, dripping paint over a 2 foot section. I was beyond frustration, tried to clean it immediately and then packed it up and came to the Novi store for assistance. Sajed Afify came to my rescue and within minutes calmly and professionally sat down and removed every part of the stain and was as calm and professional as I could every imagine. I immediately knew that once again, selecting your company was such a great choice as to the rug, cleaning and now, to have a person like Sayed on your staff, is another testament to your company. Thank you!
Great job cleaning my rugs
Excellent.Service man nice and professional
We have used Hagopian for many years. We have several unique antique throw rugs and runners and they have been cleaned or repaired to the highest standards. They always consult with you on a repair. You are never surprised in the end. With numerous locations making it convenient. Highly suggest using Hagopian.
The only place to have your wool rugs cleaned or repaired
Never dissatisfied.. Professional, thorough, reasonable priced cleaning.
Great customer service for cleaning area rugs.
I have had my rug for about 6yrs. and I had never had it cleaned before. So I moved into my new home and didn't want to take my dirty rug into a new house. So I decided to get it cleaned. It took about a week. And when I took it home and unrolled it. It was beautiful just like new. I wasn't disappointed at all. Hagopian did a wonderful job. I recommend it to everyone who needs a clean rug.
I will never go anywhere else to get my rugs cleaned! The service here is exceptional. Every time I go, everyone is very kind and helpful. My last rug I brought in had a lot of urine stains and a strong odor to it (I have a kitten). I was embarrassed to bring it in, but as soon as I got there, they made no mention of it and it wasn't a big deal at all! Very professional. My rug was ready in a week. It looks very clean and doesn't smell anymore (Thank god!) When I picked it up, the gentleman brought it out to my car for me, and opened my car door for me, and wished me a good day. Great place!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Sayed was very helpful, I would suggest going here for rug cleaning if you live in the area.
It was worth it got my rugs very clean better than I expected.
Love the personnel that works at the Novi Hapopian location. Dome is so wonderful to work with. He's responsive, friendly and makes sure that the customer comes first. Thanks for a great experience and my 25 year old rugs look brand new!
Very helpful and quickly cleaned my rug. It looked beautiful!
Recently had a living room and family room carpets cleaned. The family room was awful! I did not have much hope for the stains coming out. It looks GREAT and the living room is great also. The techs were terrific, very friendly and knowledgeable along with efficient. We also dropped off a wool rug to be cleaned and we are very happy with that also. Highly recommend Hagopian.
The man was friendly courteous and very helpful will bring my rugs inside the building. The job was done on time and a very good job done at that the rug had lots of older in it that was removed by this company. I recommend them and the price was fair.
Excellent service from Blake in the store and the cleaning crew in my house. Ask for coupons and discounts. Terry S.
Excellent service from Blake in the store and the cleaning crew in my house. Ask for coupons and discounts. Terry S.
Very nice staff.
I have just brought the 4th rug in to Hagopian Clarkston to be cleaned and sanitized as the other 3 were. The rugs were returned clean and without any odor whatsoever, including cleaning chemical smells. I found the people working there to be efficient and very well mannered. The store is also very clean and tidy. /So, I will be back!
Hagopian is amazing! From scheduling my appointment to having clean rugs, the process was seamless and easy. The staff is personable and professional, and the service is fast yet thorough, and Very well priced! I look forward to using their services again. I highly recommend them!
Have used Hagopian exclusively for years. Top of the line. Personnel are the best. Results are the best.
Always a great job on cleaning. Canít beat the two for one cleaning.
I was particularly impressed when the Cleaning Specialist provided me with a cost that was less than the online quote. I saw that as evidence in integrity in the way that Hagopian conducts business. Thank you!
I used Hagopian to clean our 3 rugs that we purchased several years ago. When I got them back a few days later, I was amazed and very pleased at how clean and fresh the came out. They even took care of one of the corners that had started to unravel. The rugs look brand new again! Highly recommend their cleaning service.
We recently dropped off a large, hand sewn oriental rug for cleaning. The rug had not been cleaned for 15 years, and it had pet damage to the fringe. The rug now looks like new! We are very pleased.
Hi I like to tell you about my great experience I had today at your location in Novi your employee at the rugs cleaning department his name is Sayed help me so much I dropped 10 ruges to be cleaned and I need them to be done fast he was so nice and polite and help to carry them to my truck and told about all your sales so I decided to come back and buy a new rugs for my house thank you and have a great day
I have expensive braided rugs , did a absolute wonderful job cleaning then and fixing a small tear. The gentelman that works at this store in Clarkston was so knowledgeable and helpful and efficient. Such great experience. Thank you.
Excellent service and price.
Helpful great staff.
Have been using this service for many years and have been pleased not only with the cleaning of our rugs but the service I receive from the gentleman, Moe, who manages this rug cleaning center. Most recently he assisted in finding me a beautiful Chinese rug by hooking me up with a customer who was selling one. Highly recommended!
I have had previously experienced the cleaning services of Hagopian and they are great.
Great rugs and people!
Had a great experience here. Just pulled up and a nice guy, Troy. Took our rugs in and got them processed.
Great Service
I have been using Hagopian for years, mostly to clean my wall to wall carpet. They have done more than expected to clean my badly stained carpets, The staff provides an assessment, cleans up even the worst spots (I have several large dogs, who are not well trained) and leaves me with a much better carpet. In addition, I have dropped off several valuable area rugs to be cleaned, and have always been more than satisfied.
Great Service!
Service was great, my torn rug looks new!
Took in 2 older dirty area rugs and was extremely happy with the job they did. Both rugs came back looking better than they have looked years
I had two rugs cleaned here and didn't realize how dirty they were until they were cleaned, amazing!! They know how to clean, repair, and protect even antique hand woven wool rugs. Knowledgeable staff, prompt service. I wasn't buying, but they do have a huge selection of new rugs of all kinds in store if you are shopping...
Happy with their services I received excellent care!
A great job, as always. I've been using you for over 30 years. Awesome record! I ALWAYS recommend Hagopian based on your excellent service.
I've been a customer for a very long time and always very satisfied. Not only are they professional and thorough, they are incredibly friendly. After having my home done, including my furniture, everything looked beautiful. I took 5 rugs in and they also turned out great! All of their employees answered all my questions and did it with a smile. Very happy and will be calling again in a few months when everything needs to be cleaned again!
Generations of service! Like, over 30 years! Rich B.... Simply, the best!
Nice atmosphere and good service.
Nest rug cleaners
Took advantage of the 2 for 1 deal. Good service good price!
We have used Hagolian a few times to clean our area rugs. The delivery men are always polite and super helpful and the rugs come back looking great. The officers are responsible too. We are very pleased all around.
I am very happy with Hagopian, they did a great job cleaning my rugs. I live in an older home and I had some moth problems so they recommended I get them moth proofed. I really want to take care of my rugs and Colin listened and made some great suggestions how to better take of them. He also help me select the right pad for each rug.
Excellent service and all around great experience!! I'll never use "the other guy" ever again!
Hagopian knows their rugs. I came in with a 100-year old Caucasian rug I bought in Tbilisi, Georgia. They immediately recognized the rug and were very complimentary. I had it rewoven (there was a patch missing) and cleaned, which was $300. They did an AMAZING job. I will be going here for all rug cleanings/purchases in the future.
Was great service.
It doesn't get any better. These guys are truly the best. Took a pretty large rug in that I didn't know that they could handle, but mr hagopian himself made sure it was steamed, cleaned, saunaand, and rolled back to perfection. The overall experience was grade A. I'd recommend these guys for any fine needs.
In today's world with things so crazy; I think it's important to recognize good people that display kindness and care. I dropped off a couple of rugs for cleaning in late November and was helped by a associate that was so nice and welcoming. In our brief encounter, we talked about the holidays and he told me that his family was in Africa and had not been able to see his new baby. He was courteous and helpful with my questions. When I picked my rugs up, he didn't help me but I saw him helping another woman who was dropping off a very dirty rug and had a lot of questions. As I waited for my rugs, I once again saw how customer focused he was, educating her about the the type of material the rug was made of and explaining the stains that were on this very old rug. He assured her that you guys would get it cleaned properly. I wish I knew his name but he is a African or African-American and works at the Novi location and demonstrated the best customer service that I have witnessed in some time. Kudos to him and your company!
Did an amazing job and will definitely go back!
The best place to take your large area rugs.
Great customer service for cleaning area rugs.
Did a great job cleaning and repairing out vintage rug.
I have taken my family heirloom rugs to Hagopian for decades. They always do a superb job cleaning my rugs and their repair work is top notch.
I've had my rugs cleaned by Hagopian for many years! Whether I take my rugs in for cleaning or they come to my home, I am always pleased with the results. One of the best part of the service is that they always call to get your approval if the rug needs more work. Am very happy to recommend them for cleaning rugs as well as furniture!
Excellent service as always.
They did a fantastic job cleaning our rugs, really showed their appreciation that I can in. We'll definitely be back soon! Thanks...
great job
Just wanted to send a quick note about the excellent service I received from your Novi store. So sorry for the lateness (it has been over a year). I had water damage right before I put my house on the market so it was important that my rug come out tiptop. I had prevented most of the rug but one spot right in the middle. Your team worked on the spot for along time to make sure it was done right. Thank you for being such a top notch company to work with. I sold my house with the assurance the rug was completely cleaned and sanitized. Everyone is happy!!!
Did very good job thanks Hagopian!
Nest rug cleaners
Very professional young man at rug cleaning station.
I like their rug cleaning service and will come again.
The staff is perfectly helpful. Knowledgeable, respectable and take time to explain things to you in simple terms. Hagopian is the place to go.
Excellent job
I just wanted to let you know how pleased I am with your service. Sayeed at your Clarkston store has been very helpful. Weíve gotten six rugs cleaned over the last couple of months and they have come out looking fantastic.
Great selection and service. Hagopian has such a large inventory of quality rugs that their prices compete with the big box stores while beating their quality hands down. We've been Hagopian customers for years and years and they never let us down. There cleaning service is awesome and their people are friendly and knowledgeable.
I recommend your company to all of my friends and family. We have lots of pet issues and we have tried many companies ... Yours is the best!!!! Thanks!
MRS WAS VERY PLEASED WITH THE CLEANING ON HER RUGS, ATEF DID A WONDERFUL JOB WITH THE REPAIR. MRS SAID HER RUGS LOOK LIKE NEW AND SHE WILL CONTINUE TO USE OUR SERVICES.
All has been good for years, I will continue to use your company and to continue to tell my family and friends about your company and services.
I have called on this company back in 2001 to have a living room and dining room cleaned with professional service technicians driving their well known "purple truck". Today on October 18, I decided to have 3 rugs cleaned by dropping them off for a BOGO special. This location is easy to find in a strip shopping plaza near the Utica Post Office and yes the building is purple as well and noticeable when driving in the lot. I was greeted with a welcome smile by Nick Lloyd, rug care consultant (in a purple shirt). He was very helpful and knowledgeable to answer my questions about my 3 multi-color braided rugs. I was concerned about the material, soiled areas to be cleaned without damage because they were rolled up in my garage for 3 years. After examining the 3 rugs while unrolled and laid out in the showroom area to view, he assured me no problems and they will be cleaned to look new again. Also, Since I did not have a 4th rug for the BOGO special he was kind enough to work out a half price on the smaller rug to complete my cleaning order. My cleaning order was totaled up, no extra charges since no major stains or damages to fix. I was informed to pay half of the full bill to start the cleaning process. They accept cash, credit cards or checks. The rugs were to be shipped out from this location to their main office and warehouse in Oak Park, Michigan for cleaning in 2 weeks or less. I was called in 10 days (less than 2 weeks) to inform me that my 3 rugs were cleaned and shipped back to this location and ready for pick up along with remaining balance due to pay. I picked them up on Nov. 6 and was very satisfied and pleased with the whole process and results along with how they were specially rolled and wrapped up in a professional way. Thank you Nick also for loading the 3 of them into my SUV. I highly recommend this company for this type of service. They also offer "In- home" cleaning of wall to wall carpets, hardwood, cork, bamboo flooring. They have a Carpet Cleaning Special of 3 Rooms for $89.99 which can be scheduled to either by phone or on-line with an appointment to assist one's schedule before the holidays ahead. I have attached photos of many different "Area Rugs" that this location sells too. Expect the Best... Expect the Purple Truck!
The owners are great, the type of people you want to do business with.
Update, the rug is near perfect. Tim was great and took on the issue with such grace. I am turning my 1 Star into a 5 Star. This is what true customer service looks like. They took on responsibility and made sure everything was corrected.
Customer service,price & professionalism were great.
Very helpful salesman here. Carpet cleaning is always A++. Bought 4 carpets here. Very pleased.
They did an excellent job.
My mom and I went to this store to get our rugs cleaned. Our rugs look fantastic. The trim on our rugs are sparkling and the stains are gone. Our rugs look brand new. It was so much better than the other places in town. I am really impressed. Quality and competitively priced.
I used Hagopian to clean our 3 rugs that we purchased several years ago. When I got them back a few days later, I was amazed and very pleased at how clean and fresh the came out. They even took care of one of the corners that had started to unravel. The rugs look brand new again! Highly recommend their cleaning service.
Excellent service
I dropped off an area rug, that smelled horrible of pet urine (that I had attempted to clean several times on my own), and I was a bit nervous, because I had never used a service like this before and did not know what to expect. Plus, I was concerned it would come back smelling as bad, if not worse, than when I left it because I had already tried "Professional Shelf Products", and I didn't want to lose more money on a carpet that was reasonably priced to begin with. OMG, they did a FANTASTIC job. The odor is gone, and the rug looks beautiful. The best part......the price. It was so reasonable, and worth every penny. Thank you so much for the wonderful service. btw.....I appreciated, more than you know, the gentleman that carried the rug to my truck, after the transaction was complete. Great Service!!!
The staff at the Oak Park store is excellent! I worked mainly with Troy who helped me in making a rug decision based on his experiences. He answered all questions without hesitation or judgement. Thank you for working with me!! Will be back!
Love them
Hagopianís repair work is second to none! Twice weíve used their services for area rugs and the results were flawless. This is the only company weíve ever used for carpet cleaning, too. We love the purple trucks! #hagopian #originalhagopian #expectthebest #expectthepurpletruck #expectthebestexpectthepurpletruck
BEAUTIFUL!! FABULOUS CUSTOMER SERVICE!!
The best care possible for you rugs, especially antique and vintage pieces.
Hagopian knows their rugs. I came in with a 100-year old Caucasian rug I bought in Tbilisi, Georgia. They immediately recognized the rug and were very complimentary. I had it rewoven (there was a patch missing) and cleaned, which was $300. They did an AMAZING job. I will be going here for all rug cleanings/purchases in the future.
I just had another rug cleaned by Hagopian. I dealt with Sayed at the Clarkston store. He is very polite and a pleasure to work with. I also have them do our carpet and sofa cleaning. All around, they do a great job!
I just wanted to say that Dome at Hagopian in Novi was wonderful to work with. I came in with my parent's rugs to get them cleaned & repaired after they passed away. My parents were long-time Hagopian customers and Dome couldn't have been nicer at a very sad time.
I've been a customer for a very long time and always very satisfied. Not only are they professional and thorough, they are incredibly friendly. After having my home done, including my furniture, everything looked beautiful. I took 5 rugs in and they also turned out great! All of their employees answered all my questions and did it with a smile. Very happy and will be calling again in a few months when everything needs to be cleaned again!
I want to thank Sayed at the Clarkston drop-off and mini showroom. I was so pleased to find Hagopian closer to me than the Novi store, and was extremely happy with the friendly helpful service provided by Sayed. He is an asset to Hagopian. I will be back. 5*'s for Sayed !!!!! The rugs came out great!!!
I have been using Hagopian for some years now. Whether it is for cleaning or buying. They have been phenomenal with their rug cleaning. We have three large rugs that they come and pick up, clean, and redeliver to our home. Someone in the cleaning department has always called if he saw anything that needed more attention than just the regular cleaning. But also explained very what the issue may have been. I also have worked with Kashif from the Birmingham store when buying rugs for another home. He has been absolutely fabulous. Love working with him and he always went over and above for me.
Great job, reasonable pricing!
They did an excellent job of cleaning our carpets and rug repairs.
Picked up our four rugs we had cleaned for the holidays from the Clarkston store yesterday; gentleman there was very helpful loading. Hagopian has been cleaning these particular rugs for over 40 years, as they were my grandmothers. They come back looking like new each time.
Hagopian cleaning services did absolute magic in removing 1/2 carafe of red wine from my very expensive wool oriental rug. I spoke with Chris, the stain remover, before I decided to use Hagopian services. He reassured me that when the rug arrived he would call with his opinion as to whether the stain could be removed. He was sure he could remove it AND the colors in the rug should not be affected. My rug was delivered yesterday and it looks brand new! I cannot even identify the corner where the red wine spilled. I highly recommend the cleaning services at Hagopian!!!!
First time here. Troy was very helpful when I arrived. Got my rugs back and could definitely tell a difference. Great customer service and great quality of work
Sayed was very helpful when we took our rug in to the shop to be cleaned. He gave us a price and told us it would be two weeks. Was completed in 9 days not 14. Just picked the rug up and it looks wonderful and the service we received was wonderful. Thank you all.
Did a great job!
We recently took several very nice rugs, for cleaning, to the Hagopian Carpet store on 12 Mile Rd, by Twelve Oaks Mall. One of the rugs was in need of repair. All rugs looked like new when we got them back, and, the area that needed repair on the one carpet was beautifully fixed by a gentleman named Ahmed, a very knowledgeable and true craftsman. I would recommend this store for rug cleaning and repair.
Great service, Sayed is wonderful very knowledgeable . It was also clean one get one cleaned free.
Collin over at the Grand Rapids office made sure my handmade area rugs were cleaned with care. They did a great job and I'd recommend their services. Ask for Collin!
Very good service, they do the best Cleaning of rugs and carpet.
I recently broke a bottle of nail polish (purple of all colors). It landed on my Hagopian area rug and absorbed almost immediately into the carpet ( I love love my rug, I cried for 2 hours). I called Hagopian immediately and the operator told me not to touch the spill. I picked up the broken glass and left it alone. Five days later the technician came and removed the entire stain. He was professional and friendly and was done in 15 min. He said the most important thing I did was to leave the stain alone! Great service, thank you Hagopian
Hello! I just got our rug back that Hagopian cleaned. We recently moved and I almost discarded this rug because it was so stained from kids and dog use. I am beyond thrilled with how it turned out!! It looks almost new again! Hagopian is a miracle worker! Additionally, the pick up and drop off service were both right on time and the drivers were friendly and helpful. Thank you very much for doing such a a great job!
Fantastic company to deal with. Possibly one of the best and most thorough business transactions I've had. Willing to help and see satisfaction all the way through. Brian, was extremely knowledgeable and helpful. Will definitely do business with them again!
The Clarkston location is great! Their service in store and from management is excellent. They are always friendly and accommodating, it's a pleasure to do business with them! I have been really happy with the high quality of rugs they offer. Their rug pad are the best and they quickly cut them to the size you need - no judgement if you didn't buy your rug from them! I recommend them to all my friends.
Service is excellent! Had a red wax accident. They made my rug look like new. Highly recommend!!!
Very professional young man at rug cleaning station.
I Purchased my Tufenkian Rugs from Hagopian and 20 years later had them cleaned there. Their service is outstanding. The rugs were finished with protection called Protasil. The rugs' color and nap is completely restored; they look and feel brand new! Blake at the Plymouth was delightfully accommodating!
Super good cleaning! Have patronized over 20 years. The only place to have nice rugs cleaned. Also the best place to purchase good quality new rugs, repairs of old ones
Salman Malik did an excellent job of helping us with the cleaning of our rugs. Very professional and friendly service. We always take our better rugs to Hagopian.
Amazing results that we didn't think were possible.
In 1987 while in the U.S. Navy, I purchased a hand-knotted, Isfahan-design 7x10 rug in Karachi. It was in use at our California home for three years and later in our Michigan homes for another thirteen years. Then, before moving to Florida, we dropped it off at your Oak Park facility for cleaning and wrapping for storage. We picked it up on or about 8/19/2003. It has remained rolled in your wrapping material until today, 6/15/2019. What a wonderful surprise when we undid the wrapping! The rug was in pristine condition - it looked as if it just had been cleaned. Thank you so much for preserving our beautiful rug so that after almost 16 full years it again adds beauty to our home. I would not hesitate to recount this story to others interested in having rugs cleaned. Yours is a most professional and competent company. Your grandfather would be proud but I am sure that he always expected excellence because his business carried his proud family name. P.S I read the family biography. What a family!